Shipping policy
Shipping Policy for K&J Stylez LLC
Thank you for shopping with us at K&J Stylez. We take pride in creating custom products per customers design. Please read our shipping policy carefully:
2. Damaged Items:
If your item arrives damaged, please contact us within 48 hours of delivery. We will require photos of the damaged item and packaging to process your claim. All shipments are insured, so any damages that occur during shipping will be covered by the shipping insurance.
3. Order Issues:
If there is an issue with your order (e.g., incorrect item received), please reach out to us within 48 hours of delivery. We will do our best to resolve any issues promptly.
4. Shipping Insurance:
To ensure peace of mind, we include shipping insurance on all orders. If your item arrives damaged, you can file a claim through the shipping carrier for a replacement or refund.
Thank you for understanding our policy! If you have any questions or concerns, feel free to reach out to us at letitiaharris2021@outlook.com. We’re here to help!